Authenticity & Quality Standards
This page explains how authenticity and quality are verified. It defines inspection scope, disclosure rules, and transparency boundaries.
Core Standards
Our standards focus on verifiable inspection and clear disclosure.
Each claim is supported by observable QC evidence.
What We Commit To
- Clear disclosure of version and batch differences.
- No exaggerated or unverifiable claims.
- Use of real inspection results.
- Clear explanation of known limitations.
Transparency rule: QC media reflects the exact watch shipped.
No rendering, edited, or reference images are used.
Quality Control Standards
Every order follows a consistent quality control sequence.
The focus is stable usability before shipment.
QC Key Steps
- Factory-level pre-check.
- Warehouse re-inspection.
- Movement power testing.
- Time accuracy verification.
- Case, dial, and alignment review.
- Bracelet and clasp inspection.
- Lume inspection when applicable.
- QC photos and videos recorded.
- Shipment after customer confirmation.
Rejection Standards
Watches that fail inspection are not shipped.
Issues are documented and explained.
Common QC Rejections
- Visible marker misalignment.
- Uneven or inconsistent lume.
- Noticeable case or bezel damage.
- Insufficient movement power reserve.
- Severe date alignment deviation.
QC Media Transparency
Inspection photos and videos are shared for review.
Media represents the actual item prepared for shipment.
Photo Coverage
- Front and back views.
- Clasp and bracelet views.
- Side profile images.
- Lume photos when applicable.
Video Coverage
- One-take exterior walk-through.
- Timekeeping and movement operation display.
Customer review: Additional images can be requested.
Questions are addressed using available inspection evidence.
Authenticity Disclosure Scope
Authenticity is evaluated through visible structure and use experience.
Claims are limited to observable characteristics.
Visual and Structural Focus
- Case proportions and silhouette.
- Dial layout and printing alignment.
- Marker depth and finishing.
- Bezel fonts and surface treatment.
- Lume performance when applicable.
- Weight balance and wrist feel.
Disclosure Rules
- No “perfect match” or absolute claims.
- Minor differences are disclosed in advance.
Limitations and Usage Notes
Certain limitations are normal and disclosed upfront.
Understanding these limits helps avoid misuse.
Common Limitations
- Not recommended for heavy water exposure.
- Steam and high heat environments are discouraged.
- Mechanical time variance is normal.
- Plated finishes may wear with friction.
- Lume brightness and duration vary.
Customer Rights and Review
Customers may review inspection results before shipment.
Questions can be raised during the confirmation stage.
Customer Rights
- Access to QC photos and videos.
- Right to request clarification.
- Right to review before shipping approval.
Communication standard: All explanations are evidence-based.
Responsibility boundaries are stated clearly.