Quality Transparency
How quality is verified and presented. It outlines our inspection process and transparency standards.
Quality Control Philosophy
Quality transparency is a core part of our order process.
Customers review real inspection results before shipment.
Core Principles
- Only verified versions are offered.
- Each order is inspected before shipping.
- Inspection results are shared with customers.
Quality Control Process
Every watch goes through a standardized QC process.
This process focuses on usability and visual condition.
Inspection Scope
- Timekeeping and basic function checks.
- Power reserve and operation testing.
- Dial, case, and alignment inspection.
- Lume and external finishing review.
QC is performed on the exact item you will receive.
No sample or reference images are used.
QC Media Transparency
Real QC photos and videos are provided for confirmation.
Media reflects the actual product condition.
What Is Included
- Multiple-angle product photos.
- Movement or function videos when applicable.
- Time accuracy and power test screenshots.
Customer Confirmation Step
Shipment proceeds only after customer approval.
Customers may request clarification before confirmation.
Confirmation Rules
- QC approval is required before shipping.
- Minor acceptable variations are disclosed.
Handling QC Issues
Items that fail QC are not shipped.
Alternatives are arranged when needed.
Resolution Options
- Replacement with a verified unit.
- Additional inspection upon request.