Start With Practical Expectations

A mechanical watch is a moving system. Long-term use can create gradual changes.

• Mechanical watches have a normal deviation range.
• Deviation is related to movement structure.
• Stability matters more than perfect numbers.

What “Wear” Looks Like in Daily Ownership

Timekeeping as a User Signal

Over time, users may notice timekeeping drift. This can become a support topic.

• Long-term support includes timekeeping adjustment.
• Guidance is available for time setting questions.
• Evidence may be needed for functional issue claims.

Cosmetic Wear as a Normal Outcome

Cosmetic aging can happen in daily wear. It depends on habits and contact.

• Gold plating may fade under strong friction.
• Service life is related to wearing habits.
• Minor wear can affect refund outcomes.

Long-Term Care That Supports Stability

Long-term maintenance is part of ownership. It supports stable use over time.

What Long-Term Maintenance Can Include

• Movement maintenance service.
• Timekeeping adjustment.
• Full watch cleaning.
• Professional lubrication and oil service.

This section explains service scope only. It does not describe internal mechanics or parameters.

Usage Boundaries That Reduce Avoidable Wear

Many long-term issues come from avoidable conditions. Clear boundaries help reduce risk.

Water and Steam Limits

• It is not recommended to expose the watch to lots of water.
• Wearing in shower or steam environments is not recommended.

Batch Limits and Visual Limits

• Lume brightness can vary by batch.
• Lume duration is limited.
• Some batches may stop production over time.

Pre-Shipment Controls That Reduce Early Problems

QC reduces uncertainty before shipping. It supports customer confirmation with real evidence.

QC Scope

• Appearance inspection.
• Movement power testing.
• Date alignment check.
• Lume check when applicable.
• Customer confirmation system.

Warehouse Handling That Protects Movements

• Temperature and humidity control helps prevent damp exposure.
• No strong-magnet areas help reduce magnetization risk.
• 24-hour monitoring supports stable storage.

When Wear Becomes a Support Case

Support is evidence-based. Policies define proof requirements clearly.

Common Proof Requirements

• High-resolution photos may be required.
• Problem videos may be required for functional issues.
• Full unboxing video is required for missing-item claims.

Warranty and Responsibility Scope

• Warranty covers non-human functional issues.
• Coverage includes mechanical structure faults.
• Coverage includes abnormal movement operation or defects.
• Two-year limited free warranty applies from purchase date.
• Lifetime maintenance supports long-term care needs.

Summary

• Mechanical wear is a long-term ownership topic.
• Timekeeping drift can relate to movement structure and conditions.
• Maintenance services support stable long-term use.
• Water and steam limits reduce avoidable risks.
• QC and warehouse controls reduce early uncertainty.
• Support relies on photos, videos, and clear rules.